Understanding Essco's Product Warranty

As a leading manufacturer of high-quality bathware, Essco is committed to providing customers with products that meet their needs and exceed their expectations. Therefore, we offer a comprehensive product warranty to ensure a rejuvenating and refreshing bathroom experience. And if you encounter any problem with an Essco product, our trained team of professionals is here to help. The team works with you to identify the problem and find a solution. Read on to understand all about our product warranties. 

What products does Essco Bathware offer?

Essco Bathware offers a wide range of high-quality bathware products, including showers, faucets, cisterns, water heaters, and accessories. All of our products are backed by our comprehensive warranty, so you can purchase with confidence knowing that we're here to support you if you need us.

Why does Essco offer warranties?

At Essco, we understand that our customers want peace of mind when it comes to their purchases. That's why we offer warranties on our products- from sanitaryware and faucets to showers, cisterns, and water heaters. We provide our customers with coverage in case of defects or damage. Our warranties also show our commitment to standing behind the quality of our products.

What is the Essco Bathware warranty?

The Essco Bathware warranty is a comprehensive warranty that covers all of our products for defects in materials and quality. Our warranty ranges from two to ten years from the date of purchase, depending on the product type. We will repair or replace any defective or faulty product. 

In addition to our comprehensive warranty, we also offer an extended warranty on selected products. This extended warranty gives our customers an additional year of coverage.

How do I claim the Essco Bathware warranty?

If you have a problem with an Essco product, please get in touch with us as soon as possible so we can help resolve the issue. We will ask you to provide proof of purchase (your sales receipt or order confirmation) and describe the problem you're experiencing. 

Once we have all the necessary information, we will determine if our warranty covers the problem. If it does, we will repair or replace the defective product. 

What's not covered under warranty?

First and foremost, any damages caused by the customer are not covered. It means that it will not be covered if you accidentally drop and break a faucet. And any damage caused by improper installation or maintenance will not be covered under our warranty. 

What are some tips for using Essco Bathware products?

To keep your Essco product functioning properly, we recommend that you follow these simple tips: 

-Read all instructions before using your product. 

-Do not use your product for any purpose other than its intended use. 

-Do not make any modifications to your product without prior approval from Essco. 

-Be sure to use only approved cleaning products and follow all cleaning instructions carefully. 

-If your product is installed outdoors, be sure to protect it from freezing temperatures by draining all water from it before winter arrives. 

At Essco, we are committed to providing our customers with high-quality products that meet their needs and exceed their expectations. Our comprehensive warranty is one way of saying that we stand behind our products and ensure customer satisfaction. If you experience a problem with an Essco product, please don't hesitate to contact our customer service team for assistance.